FAQ
Do you offer free and secure shipping?
Yes, we do. Shipping is free. If the package arrives damaged or the contents are different from what you ordered, please contact us and we will quickly solve the problem.
How long does shipping take?
Once we receive your order, it will be processed within 48/72 hours. It will then be shipped and delivered within 3-8 working days, unless there are unforeseen circumstances on the part of the courier company.
Where can I find my tracking code?
Once you have made your purchase via email, you will automatically receive your tracking code. Once you have received the code, simply enter it on the Track My Order page to track your order.
If you have not received your tracking code or it is not working, do not worry, just contact us.
Unforeseen delays
In some cases, delivery may take longer than the standard delivery time indicated above. Most of these delays are due to international customs procedures, which are beyond our control. If your package is taking too long to arrive, please contact us and we will take steps to resolve the situation.
Shipping
Please note that due to recent events we have experienced a significant increase in online purchases. There may be a delay in updating your order status but all couriers are operating normally.Please note that due to recent events we have experienced a significant increase in online purchases. There may be a delay in updating your order status but all couriers are operating normally.
Yes, we do. Shipping is free. If the package arrives damaged or the contents are different from what you ordered, please contact us and we will quickly solve the problem.
How long does shipping take?
Once we receive your order, it will be processed within 48/72 hours. It will then be shipped and delivered within 3-8 working days, unless there are unforeseen circumstances on the part of the courier company.
Where can I find my tracking code?
Once you have made your purchase via email, you will automatically receive your tracking code. Once you have received the code, simply enter it on the Track My Order page to track your order.
If you have not received your tracking code or it is not working, do not worry, just contact us.
Unforeseen delays
In some cases, delivery may take longer than the standard delivery time indicated above. Most of these delays are due to international customs procedures, which are beyond our control. If your package is taking too long to arrive, please contact us and we will take steps to resolve the situation.
Shipping
Please note that due to recent events we have experienced a significant increase in online purchases. There may be a delay in updating your order status but all couriers are operating normally.Please note that due to recent events we have experienced a significant increase in online purchases. There may be a delay in updating your order status but all couriers are operating normally.
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